Whole-System Services
Emergency HVAC Repair in Oakland County: No Heat or No AC
No heat in freezing weather, or no cooling in a heat wave. Call 248-930-2080, tell us what is happening, and we will tell you straight how soon we can be there. Family-owned emergency HVAC repair for furnaces, heat pumps and air conditioners, done honestly.
Tell us what it is doing. We will tell you straight what happens next.
- Straight answer on timing
- We arrive when we say
- 100% satisfaction guaranteed
Emergency HVAC repair without the runaround
When the furnace stops working in January, you need two things: a person who will tell you the truth about when help is coming, and something useful to do until then. Call 248-930-2080 and tell us what is happening. We will tell you straight how soon we can be there, and the time we give you is the time we show up.
Maverick Heating and Cooling is a family-owned business with a crew of four. We have been in business for 7 years, and we repair furnaces, heat pumps and air conditioners across Oakland County. We do not make promises about timing that we cannot keep, and no repair starts until you have heard what failed and what it costs. Urgent or not, the work is 100% satisfaction guaranteed.
What to watch for
What counts as a true heating or cooling emergency
Not every breakdown is urgent. These are, or come close.
No heat and freezing outside
A house with no heat in freezing weather keeps losing ground, and pipes in outside walls are at risk once the indoor temperature falls far enough. Call us, then follow the steps below.
Someone vulnerable in the house
Infants, older adults and anyone who is ill cope poorly with cold and with heat. Treat a breakdown as urgent, and think about moving them somewhere warm, or somewhere cool, while you wait.
Burning smell, smoke or sparks
Shut the system off at the thermostat and at its switch or breaker. If you see smoke or flames, get out and call 911. Leave the system off until it has been checked.
Water pouring from the equipment
A leaking water heater, a split water line or an overflowing drain pan can do real damage fast. Turn the equipment off, close the water valve feeding it if you know where it is, and call.
A breaker that keeps tripping
Reset it once. If it trips again, leave it off. A breaker that will not hold is reporting an electrical fault, and forcing it can burn out a motor or start a fire.
No cooling in dangerous heat
A dead air conditioner is usually an inconvenience. In a long stretch of high heat it becomes a health risk for the very young, the old and the sick.
What we do
Breakdowns we come out for
We work on heating and cooling equipment of most makes and models. We do not work on boilers.
Furnace stopped working
No heat, a furnace that will not light or one that keeps shutting itself down. We find the cause, tell you what it takes to fix and give you the price first.
Ductless system not working
A mini-split that will not start, or one that has stopped heating or cooling the room that depends on it.
Heat pump failures in winter
An outdoor unit locked in solid ice, a system stuck in cooling, or backup heat that has quit when you need it.
Air conditioner not cooling
A unit that will not start, blows warm air or has frozen into a block of ice in the middle of a heat wave.
Water leaking from equipment
Blocked condensate drains, overflowing pans and failed pumps that are putting water on your floor or through a ceiling.
Blank or dead thermostat
A thermostat with no display can shut the whole system down. Often it is batteries, sometimes a blown control fuse or a safety switch that has tripped.
What to check first when the heat or AC stops
Before you call, spend five minutes on these. Some calls end right here, and if yours does not, you can tell us exactly what the system is doing. Do not open the burner compartment, touch the gas valve or reset a breaker more than once.
- Thermostat: set to HEAT or COOL, set above room temperature for heat or below it for cooling, with fresh batteries
- Power: the switch on or beside the furnace is on, and the breaker has not tripped
- Filter: pull it out and look, and swap it if it is clogged, since a clogged one can shut down a furnace or freeze an air conditioner
- Furnace door: pushed fully shut, since a loose panel can keep the furnace from starting
- Outdoor pipes: on a high-efficiency furnace, clear snow and ice from the plastic intake and exhaust pipes
- Air conditioner: if there is ice on the indoor coil or the copper line, switch cooling off and run the fan to thaw it
Gas smell or carbon monoxide alarm: call 911 first
Do not call us first. If you smell gas, leave the building right away. Do not flip light switches, use the garage door opener, look for the leak or use a phone inside. From outside, call 911 and your gas utility's emergency line: Consumers Energy 800-477-5050 or DTE 800-947-5000. On propane, call 911 and your propane supplier. If a carbon monoxide alarm sounds, or people in the house have headaches, dizziness or nausea, get everyone outside into fresh air and call 911. Do not go back in until you are told it is safe. After that, call us.
What can wait for a normal visit
If the house is holding a livable temperature and nothing is leaking, sparking or smelling of gas, most problems are not emergencies. Knowing that can save you a lot of worry. If you are not sure, call 248-930-2080, describe it, and we will tell you plainly whether we think it can wait.
The problems below can usually wait for a normal visit. They are everyday repairs, and each has its own page with the likely causes: furnace repair, heat pump repair and AC repair. If you cannot tell which part has failed, start with HVAC repair.
- One room or one floor colder than the rest
- A rattle or hum from a furnace or air conditioner that is still heating or cooling. A loud bang each time the furnace lights, or a screech or grinding from a motor, is different: switch it off and call
- No cooling in mild weather when you can open the windows
- A small drip you can catch in a bucket with the equipment switched off
- Frost on a heat pump that clears by itself
No heat: protect the people and the pipes while you wait
Your first job is keeping people warm, and your second is keeping water from freezing in the pipes. Choose one room, ideally one with few outside walls, and gather there with blankets and extra layers. Close the curtains, and shut the doors to rooms that have no plumbing.
For the plumbing, open the cabinet doors under sinks on outside walls so room air can reach the pipes, and let those faucets run at a slow trickle, since moving water is slower to freeze. Find your main water shutoff now, so you can close it quickly if a pipe does split.
If you use a space heater, set it on the floor, keep it well away from bedding, curtains and furniture, plug it straight into a wall outlet and turn it off when you leave the room or go to sleep. Never heat the house with the oven, a grill or a camp stove, and never run a generator indoors or in the garage. Every one of them can fill a house with carbon monoxide.
No AC in a heat wave: staying safe until help arrives
Heat builds in a house slowly, so act early. Close blinds on the sunny side, run fans, leave the oven and the dryer off, and spend the hottest hours on the lowest floor. Drink water. If anyone at home is very young, elderly or unwell, take them to a friend's house or another air-conditioned place instead of waiting. If someone becomes confused or faint in the heat, call 911.
If the outdoor unit hums but its fan is not turning, or the system has iced up, switch it off at the thermostat. Running it that way can damage the compressor and turn a modest repair into a large one. Once the house is cool again, a yearly HVAC maintenance visit is the place to catch a weak part before the next heat wave does.
How it works
What happens when you call us in Oakland County
Tell us what happened
Say what the system is doing, what you have already checked and who is in the house. Mention infants, older adults or anyone unwell.
A straight answer on timing
We tell you honestly how soon we can be there. If that is not soon enough for your situation, we say so plainly, so you can make other plans.
We arrive when we said
A member of our crew shows up at the time we gave you, finds what failed and explains it, with your options and the price, before any repair starts.
Repaired and tested
We make the repair, then stay long enough to see the system running and the house temperature moving the right way. The work is 100% satisfaction guaranteed.
Why Maverick
Family-owned, on time and honest for 7 years
Family-owned
A family business with a crew of four, in business for 7 years.
On time
You planned your day around us. When we give you a time, that is when we are at your door.
Honest work
We show you what is wrong and tell you the price before we start. If a small fix does it, we say so.
100% satisfaction guaranteed
We stand behind every job. Your satisfaction is guaranteed, 100%.
What should I do if my furnace stops working in the middle of winter?
Check the thermostat, the furnace switch, the breaker, the filter and the furnace door, and clear any snow from the outdoor intake and exhaust pipes. If the heat does not come back, call 248-930-2080 and tell us what is happening. While you wait, gather in one room and let the faucets on outside walls trickle.
Is no heat considered an emergency?
In freezing weather, yes. A house without heat keeps cooling, pipes can freeze and burst, and the very young, the old and the sick are at real risk. On a mild fall day the same failure can usually wait for a normal visit. Either way, call and describe it, and we will tell you honestly how we would treat it.
What should I do if I smell gas near my furnace?
Leave the house right away, then call 911 and your gas utility from outside. Do not switch lights on or off, use the garage door opener, look for the leak or use a phone indoors, and stay out until you are told it is safe. We are not the first call for a gas smell. Once the utility has made things safe, call 248-930-2080 and we will check the furnace.
How fast can you get to me in Oakland County for an emergency furnace repair?
It depends on the day, the weather and where our crew already is. We do not publish a response time, because we could not honestly keep one through every cold snap. Call 248-930-2080, tell us what is happening, and we will tell you straight how soon we can be there. The time we give you is the time we arrive.
Is a broken air conditioner an emergency?
Usually not, though it can be. Most of the time an air conditioner that quits is uncomfortable and not dangerous. It becomes urgent in a stretch of dangerous heat when someone in the home is very young, elderly or has a health condition, or when the unit is leaking water through a ceiling. Switch a frozen or humming unit off, then call us about emergency AC repair.
How much does emergency HVAC repair cost?
It depends on what failed, the same as any repair. We cannot give a figure over the phone for a fault nobody has looked at yet. What we can tell you is how it works: we find the cause, show you what failed and tell you the price before any work begins. You decide with the full picture, however urgent it feels.
Keep reading
Related services
Other work we do alongside emergency HVAC repair.
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Heating
Furnace Repair
No heat, cold air, short cycling or strange noises. We find the real cause and fix it right.
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Cooling
AC Repair
Warm air, ice, leaks or a unit that will not start. We find the cause and fix it properly.
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Heating + cooling
Heat Pumps
Cold-climate and dual-fuel heat pumps installed, repaired and serviced. One system that heats and cools.
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Heating + cooling
HVAC Repair
Not sure if it is the furnace, the AC, the thermostat or the ducts? We track it down and fix it.
Where we work
Emergency Repair across Oakland County
We are a family-owned crew of four serving these communities and the towns around them.
- Troy
- Rochester Hills
- Royal Oak
- Southfield
- Farmington Hills
- Novi
- Waterford
- West Bloomfield
- Pontiac
- Bloomfield Hills
- Birmingham
- Auburn Hills
- Clarkston
- Lake Orion
Do not see your town? Call 248-930-2080 and ask, or see our full service area.
Too hot or too cold?
Call the family that shows up
On time. Honest about the problem and the price. 100% satisfaction guaranteed.
248-930-2080Maverick Heating and Cooling · Family-owned · Oakland County, MI