Heating
Heat Pump Installation and Repair in Oakland County
Thinking about a heat pump, or living with one that is not keeping up? Our family-owned crew handles heat pump installation, repair and service, sized for a Michigan winter, with the price explained before any work begins.
Tell us what it is doing. We will tell you straight what happens next.
- Cold-climate and dual-fuel systems
- On time and honest
- 100% satisfaction guaranteed
Heat pump installation that fits a Michigan winter
A heat pump is an air conditioner that can run in reverse. In summer it moves heat out of the house. In winter it pulls heat from the outdoor air and moves it inside. Because it moves heat and does not burn fuel to make it, it delivers more heat energy than the electricity it uses. One outdoor unit does both jobs.
Maverick Heating and Cooling is a family-owned business with a crew of four, and we have been heating and cooling homes in Oakland County for 7 years. Most of those homes burn natural gas, so we will not tell you a heat pump suits every house. We will look at yours, say honestly what would work, and give you the price before any heat pump installation starts. We arrive on time, and the job is 100% satisfaction guaranteed.
What to watch for
Heat pump trouble, and what is perfectly normal
Heat pumps behave differently from furnaces. Some of what worries new owners is the system working as designed.
Frost on the outdoor unit
Normal. In cold, damp weather the outdoor coil frosts over, and the unit clears it with a defrost cycle. You may hear a whoosh and see steam rising for a few minutes.
Outdoor unit locked in ice
Not normal. A unit buried in solid ice usually has a defrost fault, a drainage problem or a low refrigerant charge. Do not chip at it. Switch the thermostat to its backup heat setting and call.
Air from the vents feels lukewarm
Often normal. A heat pump delivers air that is cooler than furnace air and makes up for it with longer run times. If the house is holding its temperature, nothing is wrong.
Running all the time
On a very cold day, long run times are how a heat pump works. Running nonstop in mild weather while the house falls behind points to a low charge, a dirty coil, a clogged filter or leaky ducts.
Backup heat on constantly
Many thermostats show AUX when backup heat is running. Expect it in deep cold or after a big thermostat change, and expect it to go off again. If it stays on in ordinary winter weather, the heat pump is not doing its share and the electric bill will show it.
What we do
Heat pump repair and service we do
We repair and maintain ducted and ductless heat pumps of most makes and models.
Defrost controls and sensors
The board and sensors that decide when to melt frost off the outdoor coil. When they fail, the unit ices over or defrosts far too often.
Reversing valves
The valve that switches the system between heating and cooling. A stuck one leaves the wrong season coming out of the vents.
Refrigerant leaks
A heat pump is a sealed system, so a low charge means a leak. We find and repair it before recharging. Refrigerant work is not a do-it-yourself job.
Capacitors, contactors and fan motors
The electrical parts that start and run the compressor and the outdoor fan. We test them before condemning a compressor, because a failed capacitor can look like a dead one.
Air handlers and backup heat
The indoor blower, coil and electric heat strips. We fix weak airflow, failed strips and backup heat that runs when it should not.
Thermostats and dual-fuel controls
Wrong settings and the wrong thermostat cause many heat pump complaints. We correct the wiring and set the handover between heat pump and furnace.
Seasonal heat pump service
A heat pump works in both seasons, so it earns a check in spring and again in fall: coils, charge, airflow, electrical connections and the defrost cycle.
Do heat pumps work in a Michigan winter?
Yes, with the right equipment. The old reputation was earned: a standard heat pump starts losing efficiency below about 35 degrees Fahrenheit and leans harder on backup heat as it gets colder. Cold-climate models are a different machine. To carry ENERGY STAR's cold-climate label, a heat pump has to keep at least 70 percent of its rated heating capacity at 5 degrees Fahrenheit and still deliver more heat than the electricity it draws.
That matters here. The average January low in Oakland County is in the upper teens, and heating equipment is sized for nights in the single digits. A cold-climate heat pump chosen and sized for those conditions can do most of the heating, with backup heat for the coldest nights. A standard model sized only for summer cooling cannot, and that mismatch is behind many of the stories about heat pumps that did not keep up.
What we will not tell you is that a heat pump will cut your heating bill. Most homes here heat with natural gas, and whether a heat pump costs less to run depends on your gas and electric rates, your house and the equipment.
Do not chip ice off a heat pump
Frost is normal and clears by itself. If the outdoor unit is locked in solid ice, do not chip at the coil or pry at the fan. The fins and tubing are thin, and a punctured coil means a refrigerant leak. Clear loose snow from around the unit, switch to backup heat and call 248-930-2080.
Dual-fuel: a heat pump and a gas furnace together
If your home already has gas service and ductwork, a dual-fuel system, also called a hybrid, is often the sensible fit. The heat pump sits where the air conditioner would and handles cooling plus heating in mild and moderate cold. When the temperature outside drops past a set point, the controls hand the job to the gas furnace, so you are not relying on electric backup strips on the coldest nights.
The handover point is not a fixed number. It depends on the equipment and on what you pay for gas and electricity, and we set it with you. Dual-fuel makes the most sense when the furnace is due as well, so it pairs naturally with a new furnace installation. If you are only replacing a worn-out air conditioner, compare it against a straight AC installation first.
Which type of heat pump fits your house
A ducted heat pump typically moves more air than a furnace to deliver the same heat, so undersized or leaky ducts mean noise, weak airflow and rooms that lag. We check the ductwork before we recommend anything. For additions, bonus rooms and homes heated by a boiler, a ductless mini-split is often the cleaner answer.
There are three common setups, and the house usually chooses for you.
- Ducted heat pump with an air handler: takes the place of both furnace and air conditioner in an all-electric home, with electric strips as backup
- Dual-fuel: a heat pump outdoors and a gas furnace indoors, sharing the same ducts
- Ductless: wall or ceiling units fed by one outdoor unit, for homes with no ducts or rooms the ducts do not reach
Sizing, setup and thermostat settings
Sizing decides whether a heat pump performs in the cold. We size from a load calculation of your house, not from the old unit's label. In this climate the heating load is the larger one, and a unit big enough for January can be oversized for July. Variable-speed equipment eases that trade-off because it runs low and slow in summer and ramps up in winter.
Once it is in, run it differently from a furnace. Pick a temperature and leave it there. A deep overnight setback makes the system race to recover in the morning, and that is when costly backup heat switches on. Use a thermostat made for heat pumps; we can install the right thermostat with the system. Keep the outdoor unit clear of snow and leaves, and have it checked spring and fall as part of regular HVAC maintenance.
How it works
How a heat pump installation goes in Oakland County
Call and tell us
Tell us how you heat now, gas or electric, and whether the house has ducts. We set a time to come and look, and we keep it.
We measure the house
We calculate the heating and cooling load, check the ducts and the electrical panel, and find a spot for the outdoor unit that stays clear of drifting snow.
Options and price first
You get a plain recommendation, whether that is all-electric, dual-fuel, ductless or keeping what you have, with the price of each before you commit.
Installed, charged and tested
We set the equipment, check refrigerant charge and airflow, run it through heating, cooling and defrost, and show you the thermostat. 100% satisfaction guaranteed.
Why Maverick
Family-owned, on time and honest for 7 years
Family-owned
A family business with a crew of four, in business for 7 years.
On time
You planned your day around us. When we give you a time, that is when we are at your door.
Honest work
We show you what is wrong and tell you the price before we start. If a small fix does it, we say so.
100% satisfaction guaranteed
We stand behind every job. Your satisfaction is guaranteed, 100%.
Do heat pumps work in Michigan winters?
Yes, if it is a cold-climate model sized for the house. Standard heat pumps lose efficiency below about 35 degrees Fahrenheit, which is where the old reputation comes from. Cold-climate models keep heating well below freezing, and in Oakland County, where most homes already have gas, pairing one with a gas furnace for the coldest nights is a sensible setup.
Is a heat pump better than a furnace?
Neither is better everywhere. A heat pump heats and cools with one system, gives steady, even warmth and burns no fuel in the house. A gas furnace puts out hotter air, and its output does not fall as the temperature outside does. Running cost depends on your gas and electric rates, so we will not promise that a heat pump lowers your bills.
Why is my heat pump blowing cold air?
First, it may only feel cold. Heat pump air is cooler than furnace air, and during a defrost cycle it turns cool for a few minutes. If the house temperature is actually dropping, the likely causes are a reversing valve stuck in cooling, a low refrigerant charge or an outdoor unit that has stopped running. Check the filter. If the breaker has tripped, reset it once, and if it trips again leave it off. Then call 248-930-2080.
Why is my heat pump covered in ice?
A light coat of frost is normal and melts off in the defrost cycle, often with a whoosh and a cloud of steam. Thick ice that stays is a fault. Common causes are a failed defrost control or sensor, an outdoor fan motor that has quit, low refrigerant, or meltwater that refreezes around the base. Do not chip it off. Switch to backup heat and call.
Do heat pumps need a backup heat source?
In this climate, plan on one. In an all-electric system the backup is a set of electric heat strips in the air handler, which also cover the house during defrost. In a dual-fuel system the backup is the gas furnace, and the heat pump replaces only the air conditioner. A properly sized cold-climate heat pump can do much of the winter's work, with the backup filling in on the coldest nights.
How much does it cost to install a heat pump in Oakland County?
It depends on the type of system, the size the house needs, the condition of the ducts and whether the electrical panel has room for it. A ductless unit for one room is a very different job from a whole-house dual-fuel system. We look at the house first, then give you a clear price before any work begins. Call 248-930-2080.
Keep reading
Related services
Other work we do alongside heat pump installation.
-
Heating + cooling
Ductless Mini-Splits
Heating and cooling for rooms with no ducts: additions, garages, sunrooms and older homes.
-
Heating
Furnace Installation
A new furnace sized to your house by calculation, installed carefully and tested before we leave.
-
Cooling
AC Installation
New central air sized to your house, for replacements and homes getting AC for the first time.
-
Controls
Thermostats
Smart, programmable and basic thermostats installed, wired and set up right. Blank screens fixed too.
Where we work
Heat Pumps across Oakland County
We are a family-owned crew of four serving these communities and the towns around them.
- Troy
- Rochester Hills
- Royal Oak
- Southfield
- Farmington Hills
- Novi
- Waterford
- West Bloomfield
- Pontiac
- Bloomfield Hills
- Birmingham
- Auburn Hills
- Clarkston
- Lake Orion
Do not see your town? Call 248-930-2080 and ask, or see our full service area.
Too hot or too cold?
Call the family that shows up
On time. Honest about the problem and the price. 100% satisfaction guaranteed.
248-930-2080Maverick Heating and Cooling · Family-owned · Oakland County, MI